402 The Art of the Walk Around 2-Key Steps
The purpose of this course is to show the associate the most impactful items to be included in a walk around and demonstrate examples.
The student will learn the following impact items…
- How to execute the best walk around on the drive
- The most important items to be included in a walk around process
- Why each of the items are included
- A step-by-step demonstration of each item
- The philosophy of each item included in the walk around
The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.